Although both smart city and digital twin are ambiguous and contested terms, there exists a co-creative link between the two. Theoretically, digital twin seems to be a sustainable digital solution for smart cities to achieve ideal city vision by digitization of physical urban spaces. This study investigates and informs the role, benefits and challenges in developing and deploying digital twin solution for efficient decision-making in infrastructure planning and management. This technology is experimented in a 3D cyberspace of Dublin City University, which is also one of the testbeds under the broader Smart Dublin umbrella. It is an ongoing project and expects to develop effective use-cases for monitoring present situations, multi-stakeholder collaboration and action research towards a responsive and adaptive campus environment.