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Exploring metaverse-based digital governance of Gambia: obstacles, Citizen perspectives, and key factors for success

Jobe, Pa Sulay, Yilmaz, Murat orcid logoORCID: 0000-0002-2446-3224, Tüfekci, Aslıhan orcid logoORCID: 0000-0002-8669-276X and Clarke, Paul orcid logoORCID: 0000-0002-4487-627X (2023) Exploring metaverse-based digital governance of Gambia: obstacles, Citizen perspectives, and key factors for success. In: 30th European Conference on Software Process Improvement (EuroSPI 2023), 30 Aug - 1 Sept 2023, Grenoble, France. ISBN 978-3-031-42306-2

Abstract
The metaverse concept has recently garnered substantial attention, with growing interest in its potential application in governance. This study examines the obstacles, citizen perspectives, and crucial factors that may facilitate or impede the success of metaverse-based digital governance in a country. Through an in-depth analysis of survey data, the research reveals that weak internet connections and insufficient infrastructure constitute the primary barriers to adopting metaverse-based digital governance in The Gambia. However, addressing these challenges could significantly contribute to its successful implementation. The findings indicate that citizens' familiarity with the metaverse has a mixed impact on their confidence in the government's capacity to utilize the technology effectively. Additionally, a positive correlation was observed between satisfaction with existing digital governance and the public's propensity to engage in metaverse-driven initiatives. Privacy and security concerns surfaced as notable factors influencing citizens' willingness to participate in digital governance efforts within the metaverse. To ensure the effective adoption or execution of metaverse-based digital governance in The Gambia, the study proposes a roadmap prioritizing digital literacy programs, and infrastructure development, addressing privacy and security concerns, and cultivating trust in the government's ability to manage the transition competently. This research may serve as a valuable resource for other nations considering the adoption of metaverse-based digital governance systems.
Metadata
Item Type:Conference or Workshop Item (Paper)
Event Type:Conference
Refereed:Yes
Uncontrolled Keywords:Metaverse; Digital Governance; The Gambia; Roadmap
Subjects:UNSPECIFIED
DCU Faculties and Centres:DCU Faculties and Schools > Faculty of Engineering and Computing > School of Computing
Research Initiatives and Centres > Lero: The Irish Software Engineering Research Centre
Published in: Murat, Yilmaz, Clarke, Paul, Andreas, Riel and Messnarz, Richard, (eds.) EuroSPI 2023: Systems, Software and Services Process Improvement. Communications in Computer and Information Science (CCIS) 1890(1). Springer. ISBN 978-3-031-42306-2
Publisher:Springer
Official URL:https://doi.org/10.1007/978-3-031-42307-9_6
Copyright Information:© 2023 The Authors.
Funders:Science Foundation Ireland grant No SFI 13/RC/2094 P2
ID Code:29088
Deposited On:25 Sep 2023 15:56 by Thomas Murtagh . Last Modified 26 Sep 2023 11:54
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