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Investigating the double-edged sword: Two forms of cultural diversity and their effects on team processes and effectiveness

Kramer, Matthias (2013) Investigating the double-edged sword: Two forms of cultural diversity and their effects on team processes and effectiveness. PhD thesis, Dublin City University.

Abstract
Firms’ international scope of activities and growing workforce mobility foster the development of teams which are composed of members with different cultural backgrounds. Research on cultural diversity has found large inconsistencies concerning the effects of multicultural team compositions. This led to seeing cultural diversity as a double-edged sword with a potential to yield positive and negative effects in organizations. In contrast to much previous cultural diversity research, this work has conceptualized and measured cultural diversity as deep-level diversity across multiple cultural value dimensions. With a sample of 97 international and multicultural entrepreneurship teams, this research empirically tested effects of two forms of cultural diversity (separation and variety) on team processes and effectiveness. Findings show that cultural diversity in the form of variety has the positive effect of higher creativity in teams, while cultural diversity as separation has negative effects of lower communication quality and lower creativity. The effects of diversity on creativity, however, do not further influence team innovativeness. In addition to the main effects, the results include mediating effects with team processes of communication, task conflict, and task reflexivity. The thesis discusses theoretical implications for diversity research and provides suggestions for practitioners in global team management.
Metadata
Item Type:Thesis (PhD)
Date of Award:November 2013
Refereed:No
Supervisor(s):Kirrane, Melrona and Lassleben, Hermann
Uncontrolled Keywords:cultural diversity; team processes; team effectiveness; multicultural teams; team innovativeness and creativity
Subjects:UNSPECIFIED
DCU Faculties and Centres:DCU Faculties and Schools > DCU Business School
Use License:This item is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 3.0 License. View License
ID Code:19183
Deposited On:28 Nov 2013 12:03 by Rachel Keegan . Last Modified 19 Jul 2018 15:01
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