Chughtai , Aamir Ali (2010) Fostering Work Engagement through State and Trait Trust: Evidence from Irish University Research Centres. PhD thesis, Dublin City University.
Abstract
The central aim of this research was to examine the impact of state and trait
trust on employees’ levels of work engagement. More specifically, in this study, the
three forms of state trust - trust in top management, trust in direct supervisor and trust
in team members, as well as trait trust (trust propensity) - were hypothesised as
antecedents of work engagement. Furthermore, it was proposed that organizational
identification, affective commitment to the supervisor and team psychological safety
will mediate the effects of trust in top management, trust in direct supervisor and trust
in team members on work engagement respectively. Finally, the relationship of work
engagement with a variety of work outcomes such as, in-role job performance,
innovative work behaviour, feedback seeking, error communication and
organizational commitment, as well as the mediating effects of learning goal
orientation on these relationships were investigated. Using survey data from 152
research scientists, drawn from six university science research centres operating in
Ireland, the hypotheses were tested through hierarchical multiple regression analyses.
The results of this study showed that as hypothesised, organizational identification,
affective commitment to the supervisor, and team psychological safety fully mediated
the effects of trust in top management, trust in direct supervisor, and trust in team
members on work engagement respectively. Moreover, the findings of this study
indicated that trust propensity was also positively and significantly related to work
engagement. Additionally, it was found that learning goal orientation partially
mediated the effects of work engagement on in-role job performance, innovative work
behaviour, feedback seeking and error communication, while it did not mediate the
relationship between work engagement and organizational commitment. On the basis
of these findings, recommendations were made for the management of research
centres and for future research directions.
Metadata
Item Type: | Thesis (PhD) |
---|---|
Date of Award: | 19 March 2010 |
Refereed: | No |
Supervisor(s): | Buckley, Finian |
Uncontrolled Keywords: | Management; Employee Trust |
Subjects: | Business > Personnel management |
DCU Faculties and Centres: | DCU Faculties and Schools > DCU Business School |
Use License: | This item is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 3.0 License. View License |
ID Code: | 15339 |
Deposited On: | 04 Apr 2011 14:15 by Elaine Healy . Last Modified 17 Apr 2013 13:46 |
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